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🌟 Play Paradise  Rules, Policies & FAQs

Welcome to Play Paradise! We’re all about fun, safety, and making memories. Below you’ll find all the info you need before visiting — whether you’re coming for open play or hosting a party.

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🏃‍♀️ Open Play

Q: Can I just walk in, or do I need to book?
A: Walk-ins are always welcome during open play hours — no booking necessary. But you can also purchase tickets online to guarantee your spot.

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​Q: What are the open play hours?
A: We run multiple daily sessions (e.g., 10 AM–4PM, up to 8 PM on weekends). Check the schedule on our Open Play Tickets page.

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🧒 Age & Admission

How old does my child have to be to visit Play Paradise?
We welcome infants, toddlers, and children under 12 years old.

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Do you charge for adults?
Adults enter free with a paid child admission (up to 1 adult). Each additional adult is $5.00 

🤱 Amenities & Safety

Do you have a place for nursing mothers to comfortably and privately nurse or pump?
Yes — we’ve designed one of our restrooms to be extra spacious and comfortable, making it a great spot for nursing or pumping in privacy.

Do you have lockers or a place for personal items?
We provide open cubbies for shoes and small personal items.
Please note: Play Paradise is not responsible for lost or stolen items, so we recommend keeping valuables with you at all times.

👟 Health & Safety

Q: Do I have to wear socks?
A: Yes — for hygiene and safety, all guests (kids and adults) must wear socks. No bare feet or shoes in the play area.

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Q: Do I need to sign a waiver?
A: Yes — a waiver is required for every child before entering. You can sign online before you arrive or at check‑in.

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Q: Do parents need to stay?
A: Absolutely. A parent or guardian must supervise their child while on the premises.

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Q: Can I bring outside food or drinks?
A: No outside food or drinks allowed — except for birthday cake during private parties (must be pre‑approved).

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🎉 Parties & Booking

Q: How do I book a party?
A: Booking must be done online or in-person—walk-in parties are not available.

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Q: What are the party packages and pricing?
A: We currently offer three packages:

• Island Adventure (up to 16 guests) – 2 hr • $399

• Tropical Treasure (up to 24 guests) – 2 hr • $499

• Paradise Extravaganza (up to 40 guests) – 3 hr • $599

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Q: Can I bring my own cake or decorations?
A: Yes! Cakes and cupcakes are welcome at no charge. Bring balloons or table decorations, but no glitter/confetti or tape on walls.

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Q: What about party check-in and setup?
A: Hosts can arrive up to 30 minutes early to decorate. Final payment—including any add-ons—is due before start of party

🧼 Cleanliness & Accessibility

Q: Is the facility cleaned regularly?
A: We sanitize before and after every party, and regularly throughout the day using non-toxic cleaners.

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Q: Is the facility accessible?
A: Yes! We are ADA-compliant with accessible entrances and family restrooms.